REFUND POLICY

Refund Policy

We accept returns within 14 days of delivery.

To be eligible for a return, items must be unused, unworn, and in their original condition with all tags attached.

Non-returnable Items  
Items that have been worn, washed, or damaged by the customer are not eligible for return.

Return Process  
To initiate a return, please contact us at [your email] with your order number and reason for return. Our team will provide further instructions.

Return Shipping  
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds  
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within a few business days.

Exchanges  
We currently do not offer direct exchanges. If you wish to replace an item, please return the original item and place a new order.

Damaged or Incorrect Items  
If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photos of the issue.

Contact  
For any questions, please contact us at store@malviron.com.