REFUND POLICY

Refund Policy

Last updated: July 2026

At MALVIRON, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

We reserve the right to refuse returns that do not meet these conditions.

The following items cannot be returned:

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

We will review your request and provide a suitable solution as quickly as possible.

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method.

Depending on your payment provider, refunds may take 5–10 business days to appear in your account.

We currently offer exchanges only for defective, damaged, or incorrect items.

If you require a different size or color, we recommend placing a new order after your return has been processed, subject to product availability.

Unless the item is defective, damaged, or incorrect, customers are responsible for return shipping costs.

Shipping charges paid during the original purchase are non-refundable.

Orders may be canceled before they have been processed for shipment.

Once an order has been shipped, it can no longer be canceled and must follow the return process outlined in this policy.

If you have any questions regarding returns or refunds, please contact us:

Email: store@malviron.com