Shipping Policy

Last updated: July 2026

Thank you for shopping with MALVIRON.

We are committed to delivering your order safely and as quickly as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are not processed on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

• United Kingdom: 5–10 business days

• Europe: 7–12 business days

• International: 7–15 business days

Please note that these are estimated delivery times and may vary due to customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking information may take up to 48 hours to become active.

Shipping Costs

Shipping costs are calculated during checkout before payment is completed.

Any available free shipping promotions will be clearly displayed on our website.

Customs and Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If incorrect information is provided, shipping delays or additional delivery fees may occur.

Lost or Delayed Shipments

If your order appears to be significantly delayed or lost in transit, please contact our support team.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of delivery and include photographs of:

• The shipping package

• The shipping label

• The damaged product

This helps us resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: store@malviron.com